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Personal. Practical. Unexpected. · Returns & refunds

ShopSizzle

Customer care

Terms of Sale

ShopSizzleHQ.com is operated by ShopSizzle LLC.

Last updated: October 2026

Agreement

By using this site or placing an order, you agree to these terms.

Products & pricing

We work to display accurate product information, pricing and availability. If an error occurs, we may cancel the affected order and refund any payment. Prices are in U.S. dollars and exclude sales tax. Quantity tiers combine all colors and engravings of the same product.

Orders

Your order is an offer to purchase. We may decline or cancel orders, for example due to stock, pricing errors, or suspected fraud.

Personalized items

Engraving is made exactly as typed without proofreading. Personalized items are final sale for change of mind or buyer-entry errors. Changes or cancellation are available only within 12 hours of ordering. Report damage, defects or engraving that differs from your input with photos within 7 days of delivery. Your applicable legal rights are preserved. You confirm your right to use the supplied text; we may decline and refund content we will not engrave.

Shipping & returns

See our Shipping policy and Returns & refunds.

Limitation of liability

To the extent permitted by law, ShopSizzle LLC is not liable for indirect or consequential damages arising from use of the site or products.

Governing law

Indiana law applies; courts in Marion County, Indiana.

Payment disputes

Please contact us first at info@shopsizzlehq.com so we can resolve it.

Record of agreement

At checkout we record the time, IP address and browser details of your agreement to these Terms and our Returns & Refunds Policy.

Contact

info@shopsizzlehq.com