When will my order ship?
Made to order; typically ships within 3–5 business days, then carrier transit. Delivery dates are estimates, including holidays.
How do I track my order?
We email your tracking number when your order ships. Can't find it? Email info@shopsizzlehq.com with your order number.
What is your return policy?
Personalized items are made for you and are final sale. Changes or cancellations only within 12 hours of ordering. Damage, defects or engraving that doesn't match what you typed: email photos within 7 days of delivery and we'll replace or refund. See Returns & refunds.
Which payment methods do you accept?
Pay securely through Stripe Checkout. The payment methods available for your order are displayed there before you pay; availability depends on your device, location and Stripe's checkout settings.
Do I need an account?
No, you can check out as a guest.
How do I contact you?
Email info@shopsizzlehq.com; we typically reply within 1–2 business days.
Can I change my engraving?
Only within 12 hours of ordering; email us with your order number.
Do you ship to Alaska, Hawaii, PO boxes or APO/FPO?
Lower 48 states only. PO boxes in the lower 48 are accepted by checkout. We do not ship to Alaska, Hawaii, US territories or APO/FPO/DPO addresses. See our Shipping policy.